Career Opportunities

Worcester Office

1) Registered/Certified Medical Assistant or LPN – Telephone Triage — Full-time, 40 hours per week, Mon.-Fri., 8:30am-5pm 

Under the direct supervision of practice manager and under the direction of ob-gyn physicians or midwife, the successful candidate will assist in patient care via telephone triage at a high-volume, fast-paced call center.

JOB DUTIES:

  • Gathering pertinent information from patients to convey to healthcare providers
  • Communicate in effective and timely manner with providers and patients
  • Thoroughly document communication in patients’ electronic medical record
  • Transmit, on behalf of the providers, electronic lab orders and ordered prescriptions
  • Schedule appointments, surgeries, and procedures
  • Obtain prior authorizations/certifications from insurance companies
  • Process referrals
  • Coordinate care with patients’ other healthcare providers
  • Other related work as required

2) Registered/Certified Medical Assistant — Full-time, 40 hours per week, Mon.-Fri., 8:30 am-5 pm

JOB DUTIES:

  • Escort patients to exam rooms, interviews patients, measure vital signs (including weight, blood pressure, pulse, temperature) and accurately and thoroughly document all information in patient’s electronic medical record
  • Assist physician in exam rooms
  • Perform basic lab testing such as urine dipsticks and pregnancy tests
  • Give instructions to patients as instructed by physician or midwife
  • Keep exam rooms stocked with adequate medical supplies, maintain instruments, sterilization as required
  • Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls under the instruction of physicians and midwife
  • Triage and process messages from patients to physicians; schedule appointments appropriately.
  • Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, cold sterilization fluid change, etc.)

 

EDUCATION / EXPERIENCE:

Minimum educational requirements for both positions are both a high school diploma/GED and an active certification/registration for Medical Assistants or an active LPN license.

One year of medical experience in a physician’s office, clinic, or hospital preferred, as well as ob-gyn experience; will train highly motivated new graduate.

SKILLS:

  • Ability to read, write, and communicate effectively orally and in writing
  • Careful listening, critical thinking, and sharp clinical judgement
  • High level of sensitivity, empathy, professionalism and strict confidentiality
  • Extremely organized and focused
  • Computer proficiency
  • Ability to establish and maintain effective and cordial working relationships with patients, medical staff, and co-workers. Treating all with dignity and respect.
  • Knowledge of medical terminology and arithmetic

BENEFITS:

  • Fallon Direct, Fallon Select
  • Altus Dental
  • HRA / FSA / DCA
  • Basic Life AD&D and LTD Ins.
  • EAP
  • 10 paid holidays per year
  • Earned Time-Off Bank
  • 401K after 1 year of employment

Equal Opportunity Employer

Please submit resumes to:  info@whcma.com

Marlborough Office

Sorry, there are no available positions at this time.  Please check back again.

Webster Lake

Sorry, there are no available positions at this time.  Please check back again.

Southbridge

Coming Soon

 Our Locations

WEBSTER LAKE

325 Thompson Road
Webster, MA 01570 

508-949-3600
 Mon-Fri 8:30-5:00

 

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MARLBOROUGH

340 Maple Street, Suite 125
Marlborough, MA 01752 

508-485-1056
 Mon-Fri 8:30-5:00

 

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WORCESTER

328 Shrewsbury Street, Suite 100
Worcester, MA 01604 

508-755-4861
 Mon-Fri 8:30-5:00

Walk-In Urgent Care Services Available

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SOUTHBRIDGE

164 South Street
Southbridge, MA 01550 

508-755-4861
 Mon-Fri 8:30-5:00

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