Career Opportunities

1) Registered/Certified Medical Assistant or LPN – Telephone Triage — Full-time, 40 hours per week, Mon.-Fri., 8:30am-5pm 

Under the direct supervision of practice manager and under the direction of ob-gyn physicians or midwife, the successful candidate will assist in patient care via telephone triage at a high-volume, fast-paced call center.

JOB DUTIES:

• Gathering pertinent information from patients to convey to healthcare providers
• Communicate in effective and timely manner with providers and patients
• Thoroughly document communication in patients’ electronic medical record
• Transmit, on behalf of the providers, electronic lab orders and ordered prescriptions
• Schedule appointments, surgeries, and procedures
• Obtain prior authorizations/certifications from insurance companies
• Process referrals
• Coordinate care with patients’ other healthcare providers
• Other related work as required

2) Registered/Certified Medical Assistant — Full-time, 40 hours per week, Mon.-Fri., 8:30 am-5 pm

JOB DUTIES:

• Escort patients to exam rooms, interviews patients, measure vital signs (including weight, blood pressure, pulse, temperature) and accurately and thoroughly document all information in patient’s electronic medical record
• Assist physician in exam rooms
• Perform basic lab testing such as urine dipsticks and pregnancy tests
• Give instructions to patients as instructed by physician or midwife
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, sterilization as required
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls under the instruction of physicians and midwife
• Triage and process messages from patients to physicians; schedule appointments appropriately.
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, cold sterilization fluid change, etc.)

EDUCATION / EXPERIENCE:

Minimum educational requirements for both positions are both a high school diploma/GED and an active certification/registration for Medical Assistants or an active LPN license.

One year of medical experience in a physician’s office, clinic, or hospital preferred, as well as ob-gyn experience; will train highly motivated new graduate.

SKILLS:

• Ability to read, write, and communicate effectively orally and in writing
• Careful listening, critical thinking, and sharp clinical judgement
• High level of sensitivity, empathy, professionalism and strict confidentiality
• Extremely organized and focused
• Computer proficiency
• Ability to establish and maintain effective and cordial working relationships with patients, medical staff, and co-workers. Treating all with dignity and respect.
• Knowledge of medical terminology and arithmetic

BENEFITS:

• Fallon Direct, Fallon Select
• Altus Dental
• HRA / FSA / DCA
• Basic Life AD&D and LTD Ins.
• EAP
• 10 paid holidays per year
• Earned Time-Off Bank
• 401K after 1 year of employment

Equal Opportunity Employer

Please submit resumes to:  info@whcma.com

Sorry, there are no available positions at this time.  Please check back again.

Sorry, there are no available positions at this time.  Please check back again.

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